Privacy

Last Updated: February 27, 2026. Your privacy is at the core of everything we build at FairAI Chat.

1. Information We Collect

We only collect the minimum amount of information necessary to provide our services. This includes:

  • Account Information: If you create an account, we collect your name and email address.
  • Voice Clone Data: If you choose to use the voice clone feature, we process a short audio sample to create your personalized voice model. This data is stored securely and can be deleted by you at any time.
  • Technical Data: We may collect basic technical information like your IP address and browser type to ensure the Service functions correctly and to prevent abuse.

2. How We Use Information

We use your information strictly to:

  • Provide and maintain the Service.
  • Create and process your real-time translations.
  • Manage your account and preferences.
  • Communicate with you regarding the Service.
  • Ensure the security and integrity of our platform.

We do not use your conversation content for training our models or for any purpose beyond the immediate real-time translation session.

3. Data Retention and Privacy

No Call Logging: We do not record, log, or store the audio, video, or text content of your calls. All translation processing happens in real-time and code-level buffers are cleared immediately after use.

Account Data: We retain your account information as long as your account is active. You can request deletion of your account and all associated data at any time.

4. Data Sharing

We do not sell your personal data. We only share information with a limited number of trusted service providers (such as hosting and AI infrastructure partners) who are required to protect your data and only use it as instructed by us.

5. Your Rights (UK GDPR)

As a UK-based company (Saner Consulting Ltd), we comply with the UK GDPR. You have the right to:

  • Access the personal data we hold about you.
  • Request the correction of inaccurate data.
  • Request the deletion of your data ("Right to be Forgotten").
  • Object to or restrict the processing of your data.
  • Data portability.

To exercise any of these rights, please contact us at privacy@fairai.bot.

6. Security

We implement robust technical and organizational measures to protect your data, including end-to-end encryption for media streams where supported and encrypted storage for account data.

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking or advertising cookies.

8. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.